If your website involves transactions, particularly for services like insurance, loans, or other financial products, a Refund Policy is necessary.
Key sections to include:
- Eligibility for Refunds: Explain under what circumstances refunds are granted (e.g., for certain products or services within a specific timeframe).
- Refund Process: Detail how users can request a refund (e.g., contact customer support, submit a request form).
- Non-Refundable Items: List any services or products that are not eligible for refunds.
- Timeframe for Refunds: Clarify how long it takes for users to receive a refund after approval.
- Refund Method: Specify how refunds will be issued (e.g., credit card, bank transfer).
